Humana offers several types of Medicare Advantage (Medicare Part C) plans. Each type of plan offers the benefits of Original Medicare (Part A and Part B) combined into a single plan.

If there are several types of Humana Medicare Advantage plans available in your area that fit your coverage needs and budget, you can help narrow down your plan options by using the Medicare plan star ratings.

Learn more about how the Medicare Star Ratings can help you compare Medicare Advantage plans.

How do Medicare Star Ratings work?

Every year, Medicare evaluates plans based on a 5-star rating system. The Centers for Medicare & Medicaid Services (CMS) determines the ratings each year, which range from one star (poor) to five stars (excellent).

The overall Star Rating assess a variety of categories, including:

• The plan’s history of customer service
• Managing chronic conditions
• Member experiences
• Customer complaints

Using the star ratings to compare plans may help you as you narrow down your plan options.

Humana Medicare Advantage Star Ratings

94% of all Humana Medicare Advantage beneficiaries were enrolled in a plan rated four stars or higher for 2024.²

Other notable facts about Humana’s Medicare Star Ratings include:²

• 4 Humana Medicare Advantage plan contracts received a 5 out of 5-star rating for 2024, covering approximately 790,000 members.
  
  
• 7 Humana Medicare Advantage plans rated 4 stars and above are available in 50 states and Puerto Rico.

Humana ranked number 1 among health insurers for Customer Experience

Humana won the No. 1 customer service ranking among health insurance companies for the third year in a row in 2023, according to the Forrester’s 2023 U.S. Customer Experience Benchmark survey.³ The ranking is based on over 96,000 survey respondents in the U.S.

Find a highly rated Medicare Advantage plan

As you search for Medicare Advantage plans online, you should be able to view the Medicare Star Ratings score for each available plan.

If you are comparing Humana Medicare Advantage plans over the phone with a licensed insurance agent,¹ you can ask them about each plan’s Star Ratings.

If you are interested in finding a Humana Medicare plan over the phone, you can call a licensed insurance agent¹ at 1-800-472-2986 TTY Users: 711 24 hours a day, 7 days a week. You can also get started by requesting a free plan quote online. There is no obligation to enroll.